Privacy policy

Overview

At Skin Factory, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Order details and purchase history
  • Device and browser information for site improvement

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and confirmations
  • Provide customer support
  • Improve our website, products, and user experience
  • Send promotional updates, only if you opt in

Data Protection

Your personal information is stored securely and is only accessible to authorized personnel. We do not sell, rent, or trade your personal data to third parties.

We may share necessary information with trusted partners such as courier companies and payment processors strictly for order fulfillment.

Cookies

Our website may use cookies to improve browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings if you prefer.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.