Privacy policy
Overview
At Skin Factory, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
- Full name
- Phone number
- Email address
- Shipping and billing address
- Order details and purchase history
- Device and browser information for site improvement
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and confirmations
- Provide customer support
- Improve our website, products, and user experience
- Send promotional updates, only if you opt in
Data Protection
Your personal information is stored securely and is only accessible to authorized personnel. We do not sell, rent, or trade your personal data to third parties.
We may share necessary information with trusted partners such as courier companies and payment processors strictly for order fulfillment.
Cookies
Our website may use cookies to improve browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings if you prefer.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us.